The CompTIA A+ Core 1 (220-1201, V15) exam is the industry-standard entry credential for IT support roles, validating hands-on skill across mobile devices, networking, hardware, virtualization and cloud, and hardware and network troubleshooting. It launched March 25, 2025 with up to 90 questions in 90 minutes (multiple-choice, drag-and-drop, and performance-based), and a passing score of 675 on a 900-point scale. Because A+ is vendor-neutral, the exam rewards a technician's reasoning: knowing which component, protocol, or troubleshooting step fits a given scenario, not just memorizing specs. Master the six-step troubleshooting methodology and the common port-and-protocol list early, because both thread through every domain on test day.
What This Cheat Sheet Covers
This topic spans 38 focused tables and 370 indexed concepts. Below is a complete table-by-table outline of this topic, spanning foundational concepts through advanced details.
Table 1: Laptop Hardware Components and Replacement
A+ Core 1 (220-1201) Mobile Devices (13%) - Hardware setup: install and replace the internal field-replaceable components of a laptop (battery, memory, storage, wireless cards, keyboard, biometrics, physical security). Always power off, unplug AC, remove or disconnect the battery, and wear an ESD strap before opening the chassis.
| Component | Example | Description |
|---|---|---|
Swollen pack -> do not charge, do not puncture, recycle at e-waste site | Rechargeable Li-ion/Li-poly pack; replace when it no longer holds charge. A swollen battery is a safety hazard: never use, charge, or puncture it; isolate and dispose through proper e-waste recycling, never the trash. | |
Laptop slot -> insert SODIMM at ~30 deg angle, press down until clips latch | The smaller memory module laptops use, about half the length of a desktop DIMM with fewer pins. Not to be confused with a full-size DIMM, which physically will not fit a laptop slot. | |
M-key notch -> PCIe x4 / NVMe (fastest); B+M-key -> often SATA | Gumstick storage card; the key notch sets the interface: M-key carries PCIe x4 (NVMe), B+M-key fits both slots and is commonly SATA. • A SATA M.2 runs at SATA speed regardless of size • Not every M.2 slot is NVMe. | |
2.5in bay -> SATA data + power edge connector, 7mm or 9.5mm height | The traditional laptop drive form factor (SSD or HDD) using the SATA interface in a removable bay or caddy. Mind drive height (7mm vs 9.5mm) so the cover seats. | |
Replacement -> power off, unplug AC, remove battery, release ribbon (ZIF) cable | Integrated keyboard, often retained by clips/screws with a delicate ribbon (ZIF) connector to the board. Individual keys snap onto a scissor/retainer clip; service the whole assembly only after isolating power. |