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13 recipes Β· 91 steps Β· about 83 minutes of reading
No idea something's wrong until a user complains or the bill arrives.
I shipped a small prompt tweak, and now some answers are subtly worse and nobody can say why.
My AI feature's cost or error rate can double overnight, and the first I hear about it is a message from support.
One big bill, and nobody can say which feature is driving it.
The same question comes in worded five different ways, and my cache only ever catches the exact repeats.
Nothing changed in my code, so why do the model's answers look different this month?
My eval suite passed on launch day, and nothing warned me before users started noticing the answers slipping weeks later.
Every request goes to the same expensive model, whether it is a one-line summary or a hard multi-step question.
Our only LLM provider went down for an afternoon, and every feature that depends on it went down with it.
A customer typed their card number straight into a chat box. It's sitting in plain text in our logs, and it's not the only one.
I keep adding tracing, cost tracking, and evals to my own logging code, and it is starting to look like a whole product.
My last prompt tweak went to every single user before anyone had a chance to notice a regression.
A user reported one bad reply, and I have no way to tell which of my agent's several tool calls produced it.
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